adds7 Privacy Policy
Your personal information is very important to us. Read this policy to learn in detail how adds7 collects, uses, and secures your information with SSL encryption.
Introduction and Scope
About This Policy
adds7 ("we", "us", or "the platform") is an online gaming service operated for players in Bangladesh. This privacy policy ("policy") applies to use of the adds7.cam website and all related services. When you register on our platform, use our services, or contact us, you automatically agree to the terms of this policy.
We believe that protecting user privacy is a fundamental responsibility. That is why we keep all your personal information secure by following modern SSL encryption technology and strict data protection practices. This policy clearly explains what information is collected, why it is collected, and how it is used.
Who This Policy Applies To
This privacy policy applies to all of the following persons:
- Any person who visits the adds7.cam website.
- Registered members and active players on the adds7 platform.
- Those who contact our customer support team.
- Those who complete payment transactions (via bKash, Nagad, Rocket, Upay, or bank transfer).
Our platform is for persons aged 21 and above only. If a minor has unintentionally provided any information, please notify us immediately at [email protected] — we will delete that information promptly.
What Information We Collect
Information You Provide Voluntarily
The information you provide directly includes:
- Full name and date of birth.
- Email address and mobile number.
- Residential address.
- Payment method details (such as bKash or Nagad account number).
- A copy of your national ID card or passport for identity verification.
- Messages and complaint details sent to customer support.
Automatically Collected Information
When you use our website, certain information is recorded automatically:
- IP address and device type.
- Browser name and version.
- Operating system information.
- Session duration and pages visited.
- Information collected through cookies and similar tracking technologies.
- Gameplay activity and betting history.
Financial Transaction Information
A record of every deposit and withdrawal transaction is stored securely in our system. This includes the date and time of the transaction (Bangladesh Standard Time, UTC+6), amount, method, and relevant reference number. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000 — records of all transactions including these limits are retained for regulatory compliance and fraud prevention.
How Your Information Is Used
Primary Purposes
adds7 uses your information for the following purposes:
- Account Management: Completing the registration process, verifying identity, and ensuring secure login.
- Service Delivery: Providing access to games, bonuses, and promotional offers, and processing transactions.
- Security and Fraud Prevention: Detecting unusual activity and preventing the creation of multiple accounts.
- Customer Support: Resolving issues 24/7 via live chat and email in Bengali.
- Responsible Gaming: Supporting users who may be at risk of excessive gaming or gambling.
- Legal Compliance: Complying with applicable laws and regulations and meeting the requirements of regulatory authorities.
- Platform Improvement: Conducting analysis to improve the user experience.
Marketing Communications
With your consent, adds7 may send you emails or messages about new promotions, bonus offers, and platform updates. You may request to stop receiving such communications at any time. Important messages relating to account security, transactions, or services will always be sent — these cannot be turned off, as they are an essential part of the service.
Sharing Information with Third Parties
When We Share Information
adds7 never sells or transfers your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
- Payment Processors: Necessary information is shared with approved payment gateways such as bKash, Nagad, Rocket, and Upay to confirm transactions.
- Game Software Providers: Limited technical information is exchanged with approved providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming to enable gameplay.
- Legal Requirements: Where providing information is mandatory under a court order, a lawful request from an investigating authority, or applicable law.
- Fraud Prevention: Necessary information may be shared with third-party verification services to ensure financial security.
- Business Successors: If adds7 undergoes a merger or acquisition, user information may be transferred to the new operating entity — however, the protections in this policy will continue to apply.
Third-Party Responsibilities
All third parties contracted with us are required to comply with strict data protection standards. They may only use the amount of information necessary for the specific purpose. They may not use your information for their own commercial purposes or share it elsewhere.
Data Security Measures
🔐 SSL Encryption
Our platform uses the latest SSL/TLS encryption technology. All information transmitted between your browser and our servers is sent in fully encrypted form.
🛡️ Data Masking
Sensitive financial information such as payment account numbers is stored in masked or tokenized form in our systems.
🔑 Access Control
Only authorized staff with strictly controlled access can view user information. All access is recorded in logs.
💾 Regular Backups
Your information is backed up regularly and stored on secure servers so that no data is lost due to any technical issue.
🚨 Threat Monitoring
Our security team monitors systems 24/7. Unusual activity or potential security threats are addressed immediately.
🔄 Regular Audits
Our data protection measures are audited regularly. We are committed to ensuring fair play and transparent service.
Cookie Policy
What Cookies Are and Why We Use Them
Cookies are small text files that our website stores in your browser. They help improve your experience on future visits and remember your login information.
adds7 uses the following types of cookies:
- Essential Cookies: For the core functionality of the platform, such as session management and secure login. These cannot be disabled.
- Functionality Cookies: To remember your preferred language and game settings.
- Analytics Cookies: To collect site usage statistics in order to improve our services.
- Security Cookies: To detect and prevent fraud.
You can turn off non-essential cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.
Your Rights
Right to Access Information
You have the following right at any time: the right to request information about what data we hold about you. We will respond to this request within 30 business days.
Right to Correct Information
If there is any incorrect or outdated information in your profile, you may request that it be corrected. Contact us at [email protected] and we will take action promptly.
Right to Delete Information
In certain circumstances you may request that your information be deleted. Please note that some information must be retained by us for a specified period to meet legal obligations.
Right to Object to Processing
You may object to the use of your information for marketing communications or profiling. Once we receive your request, we will stop the relevant processing.
Data Retention Period
Information for active accounts is retained for the entire duration the account remains open. Even after an account is closed, transaction records and identity verification documents must be retained for the period required by law due to financial regulatory compliance and legal requirements. After marketing consent is withdrawn, use of information for that purpose is stopped immediately.
Minor Protection and Policy Changes
Protection of Minors' Information
adds7 explicitly does not provide services to persons under the age of 21. If a minor has opened an account in any way and we detect this, that account will be closed immediately and all related information will be deleted. If a parent or guardian suspects that their minor child has registered on this platform, please contact us at [email protected].
Changes to This Policy
adds7 may update this privacy policy from time to time. If any significant change is made, we will send advance notice to your registered email and the "Last Updated" date on this page will change. Continued use of the platform after any change will be considered as your agreement to the new policy.
We recommend visiting this page regularly so that you stay informed about the latest policy.
Links to Other Platforms
If our platform contains links to any external third-party websites, those sites follow their own privacy policies. adds7 is not responsible for how your information is handled there. Please read the policy of any third-party site before visiting it.
Questions About Privacy? We're Here to Help.
For any questions about this privacy policy, requests to access or correct your information, or any concerns, please contact us. Our 24/7 Bengali live chat support team is always here for you.